SIT30616 CERTIFICATE III IN HOSPITALITY payment plan

ACOHR’s SIT30616 Certificate III in Hospitality is offered online and reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Job Outcomes

espresso coffee machine operator
food and beverage attendant
front desk receptionist
front office assistant
function attendant
function host
gaming attendant
guest service agent
housekeeper
restaurant host
senior bar attendant
waiter.

What you will learn

The SIT30616 Certificate III in Hospitality develops the practical and theoretical skills needed to work effectively as a hospitality professional. Learners are required to be employed in an operational hospitality environment to gain the required workplace skills and knowledge. As part of the training and assessment process, learners will be required to undertake practical demonstrations and observations within their workplace and have Third Party Reports completed by their supervisor. 

This qualification covers a wide range of core hospitality topics including how to deliver outstanding customer service, how to coach others in job skills, hospitality service techniques, coffee and bar service, responsible service of alcohol, workplace safety and hygiene, and boost your cultural awareness.

Learners will complete the theory component of this qualification online with learner resources, questions and projects forming the remaining part of the training schedule.

Work Placement

To achieve this qualification, learners are required to source suitable work placement    with the required resources, equipment and facility in accordance with the work placement checklist. Work placement needs to be organised by the student and is a requirement in order to satisfy the assessment criteria of the qualification.

Summary of work placement requirements (full breakdown with enrolment application);

• Operational hospitality environment
• Commercial kitchen
• Bar and beverage area
• Commercial range of spirits, wine, beer, liqueurs
• Commercial coffee equipment
• Policies and procedures manual
• Food safety program
• Chemicals and cleaning products
• Personal Protective Equipment (PPE)
• Point of sale system (POS), EFTPOS facilities
• Customers
• Computer

Nationally Recognised Qualification

All ACOHR’s qualifications are nationally recognised on the Australian Qualifications Framework (AQF) from Certificate II to Diploma level. For more information on the AQF or about SIT30616 Certificate III in Hospitality, go to www.myskills.gov.au.

ACOHR is a specialist Hospitality and Retail training provider

ACOHR only provides courses that relate to the Hospitality, Events, Tourism  and Retail sectors, focusing on helping learners to develop skills that are relevant to the industry. Our trainers have extensive experience working in industry in hands on and management roles enabling them to transfer skills and knowledge. ACOHR’s one-on-one learner support system enables learners to have access to a trainer to support them through their studies as well as entering the workforce.

Fast Turnaround

ACOHR prides itself on its fast turnaround facilitating individualised study plans, allowing learners to work at their own pace. Learners always have units to work on so there is no waiting before moving on to the next unit!

Dedicated Trainer and after hours support

ACOHR provides learners with a dedicated trainer to support them through their learning journey. Trainers have extensive industry experience allowing them to not only support learners in their learning journey and give guidance when entering or advancing in the workforce. Administrative support is available after hours.

Resources

ACOHR will provide the following resources:

• One-on-one trainer support
• Online Learner Dashboard
• Learner Guides and Assessment Workbooks
• Third party evidence collection booklets
• Learner and Supervisor Placement Booklets
• Workplace Simulations and Documentation
• Training products and learning support materials

To complete your SIT30616 Certificate III in Hospitality course you need to provide and have access to:

• A computer with reliable internet access and a web browser (if studying online)
• A device to record video
• Digital presentation media (e.g. PowerPoint, video presentation, infographics, etc.)
• A hospitality venue suitable to provide practical opportunities to fulfil the performance requirements of the units.

Recognition of prior learning (RPL) is available to suitable ACOHR learners who have at least three to five years relevant industry experience. ACOHR can assess and provide RPL credit with this RPL process!

If a learner’s RPL application is assessed as Not Yet Satisfactory, their option is to complete the qualification with ACOHR via online or workbooks.

The learner acknowledges that Work Placement is an entry requirement of this qualification.