Work Placement

What is Work Placement?

The completion of work placement is critical to the success of your qualification.  Not only do all of ACOHR courses have a mandatory work placement component but it also provide our students with the opportunity to learn in a real environment under the direction of a qualified practitioner.

Work placement provides you with the opportunity to:

  • Work with a range of industry experienced individuals including:
    • travel agents
    • chefs and cooks
    • restaurant including wait staff, maitre ds and cooking staff
    • tourism operators
    • hotel concierge, housekeeping and reception staff
    • hotel management staff
    • tourism operators
    • event planners
    • event venues operators
  • Experience a real workplace environment to apply the skills and knowledge in this critical service industry
  • Work with a wide range of customers seeking different and exciting experiences

Work placement is often the first step to securing employment in the hospitality, tourism and travel sectors following the completion of your qualification.

The following hours apply to our qualifications:

  • SIT20316 Certificate II in Hospitality – 48 hours
  • SIT30616 Certificate III in Hospitality – 144 hours
  • SIT50416 Diploma of Hospitality Management – 144 hours
  • SIT30116 Certificate III in Tourism – 48 hours
  • SIT50116 Diploma of Travel and Tourism Management – 144 hours
  • SIT50316 Diploma of Event Management – 144 hours

Many graduates of ACOHR have gone on to secure full and part-time employment with their vocational placement employers and continue their studies to grow their career.

When can I start my work placement?

Work placement can be completed at any time throughout the duration of your enrolment.  However, if you are not currently working in the industry, work placement will generally commence once you have successfully completed the theory components of at least the first six (6) units of competency.

Before you commence your work placement you and your workplace supervisor will be required to sign a number of documents. These documents, including a signed Workplace Agreement, must be submitted to ACOHR BEFORE you commence your work placement.

Are there restrictions on the type of workplace I should source?

There are some restrictions on the type of workplace you choose.  ACOHR approves the following workplaces:

  • A workplace with Café, restaurant or bistro facilities that includes a fully operational kitchen and bar capable of serving alcoholic beverages and espresso coffee making facilities
  • A workplace with Café, restaurant or bistro facilities that includes a fully operational kitchen and bar capable of serving alcoholic beverages and espresso coffee making facilities
  • A workplace with restaurant/bistro facilities that includes a fully operational kitchen and bar capable of serving alcoholic beverages and espresso coffee making facilities
  • Hotel environment that includes restaurant/bistro facilities with a fully operational kitchen and bar capable of serving alcoholic beverages and espresso coffee making facilities, housekeeping and front of house facilities, outdoor catering facilities and equipment.
  • A workplace that provides advice on and books holidays and travel options including cruising, flying and driving holidays, booking and ticketing facilities, marketing materials for attractions in a range of locations (domestic and international)
  • A workplace that provides advice on and books holidays and travel options including cruising, flying and driving holidays, booking and ticketing facilities, marketing materials for attractions in a range of locations (domestic and international)
  • A workplace with access to technical equipment and services used in events including two-way communication equipment, audio-visual, rigging, stage design and construction, venue styling and event documentation
  • Hotel, resort or other venue capable of holding indoor/outdoor events which may include, music concerts, weddings, expos
  • A workplace with access to venues or sites where events are operated

Tips for finding work placement

It’s important to get your search for work placement off to a great start. Make contact with organisations in your local area or an area that you can travel to.  You may be able to become a volunteer at some organisation to increase your chances of securing the ideal placement. Use the following tips to help you secure your placement organisation:

  • Research pubs, clubs, tourism operators, travel agents or hotels in your local area or an area that you can travel to
  • Conduct research on the organisation before you speak to them. Employers always like to see that potential staff have taken the time to get to know their organisation
  • Consider your search as a job interview and prepare a detailed application for the organisation
  • Ensure that you sell yourself including your professional qualities, any previous experience and your career aspirations
  • Make sure that your applications are tailored to the organisation you want to work with
  • When speaking with potential workplaces, don’t be afraid to sell yourself
  • When you secure your placement, work hard and aim to achieve positive results for yourself and the organisation
  • Last but not least, in your search, ensure you find the organisation that shares your values

At the interview

Prepare well in advance of your interview by thinking about the questions you want answered in advance and updating your resume. While you are there:

  • Be positive and aware of your posture and body language
  • Let them know what you know about the organisation
  • Speak to your resume including your achievements
  • Respond to any questions positively

What if I am having trouble finding placement?

ACOHR offers a free service for all of our current students to support them to find a suitable work placement.  We can help you with:

  • Providing advice on preparing your resume
  • Meeting on-site insurance requirements
  • Referring students to known workplaces seeking volunteers. Contact your trainer

Before you do your interview, you’ll be provided with a work placement letter that you can give to the organisation to confirm that you are currently enrolled in a vocational qualification requiring the completion of work placement.

Contact us to find out more and inquire about the work placement conditions.

What will happen on my work placement?

While on work placement, you will carry out tasks under the direction of a qualified supervisor. As we are an online training organisation providing our training in all States and Territories of Australia, we do not conduct physical visits on site to observe our students.  Instead, you work directly with your supervisor who will confirm and validate your knowledge and experience for the duration of your placement.

You will complete a number of tasks detailed in a Third Party Evidence Collection Booklet (TPECB). Your supervisor will verify the completion of the tasks in the TPECB before you submit to your trainer for marking. The booklets will be provided to you prior to the commencement of your placement.

Each day of your work placement, you will be required to complete an attendance record to confirm completion of the required hours.  When you have completed your work placement, your attendance sheet will need to be signed by your supervisor to verify that all necessary hours have been completed. Please note that the hours indicated above do not include lunch breaks.

For more information on how you will be assessed during your placement, refer to our Training and Assessment Policy on this website.

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