EXTENSION AND DEFERRAL POLICY
Learners are entitled to one (1) deferral of three (3) months.
- The College recognises that learners may be impacted by unforeseen circumstances that prevent them from studying for a period of time.
- If a learner needs to defer from their course, they must make a formal application for a deferral to the College administration via the College website including the reasons for the request. Please note the College will not under any circumstances backdate a deferral.
- Learners on a Payment Plan must inform the College of their deferral. Regular payments will continue unless notified.
- Deferral applications should be submitted as early as possible (i.e. as soon as the learner knows they will be unable to study for a period of time).
- Learners must make it clear in their application for deferral, the total amount of time required.
- Deferrals will be offered for a maximum of three (3) months
- Learners will be notified of the approval and their amended course completion date within five (5) working days of the deferral coming into effect.
- All learning accounts of the learner will be suspended for the duration of the deferral period. This means that the learner will not have access to any of their online learning or assessment materials for the duration of the deferral.
- The learner’s access to their accounts will be restored the day after the conclusion of the deferral period.
- Where a learner has commenced work placement, this must cease immediately until after the deferral period has ended as the learner is no longer covered by insurance.
- Where the learner has arranged but not yet commenced work placement, the learner must contact the employer to advise that the start date for the placement will be amended in accordance with the deferral approval.
- Where the learner has completed work placement during an approved deferral period, these hours will not be counted towards the overall work placement hours. This may result in the learner completing additional placement hours to meet the minimum requirement for the qualification.
- Learner’s will be advised via email that their learning accounts have been reactivated.
- Where a learner requires more time, they must purchase an extension to their course duration (see Extensions).
- Deferrals will not be approved where a qualification is in transition/teach-out
- The College recognises that learners may be impacted by unforeseen circumstances that prevent them from completing all course requirements in accordance with the specified duration.
- Learners must make a formal application for an extension to the College administration via the College website.
- Extension applications should be submitted as early as possible (i.e. as soon as the learner becomes aware of the need to seek an extension to the duration of their course).
- Learners may request a maximum of two extensions of six (6) months.
- Learners who apply for an extension will be notified of their amended course completion date via email within 5 working days of approval of the request.
- Once the learner has applied for two extensions to their enrolment, no further requests to extend the course duration will be accepted and learners will be required to re-enrol into their course program.
- Applications for extension to the course duration attract a fee equal to $299 payable at the time of the request. This is a non-refundable fee.
Supporting documentation required – extensions and deferrals
Documentation must be submitted to the College either with the email request or within seven (7) days of sending the email request.